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Privacy Policy2018-11-08T15:20:35+00:00

Privacy Policy

Your right to privacy is very important to us. As a user, you may visit our website while remaining anonymous and without the need to reveal any personal information, unless you access the Portal area of the website or have previously subscribed to our newsletter. For more information see the below section Customer and Partner Portals.

Email

If you contact us or provide us with your email details we may use your details to send you IPV email updates, from which you can unsubscribe at any time by emailing dataprotection@ipv.com. or by following the unsubscribe link in any communication. If you are an EU citizen and subject to GDPR regulations, we will not use your data unless you have already opted to receive our email updates. For more information see the GDPR section below.

MailChimp

IPV uses MailChimp as a third party email service provider, to send you our emails. To allow us to send our emails through MailChimp, we provide MailChimp with your email address and other information, such as your first name and second name. MailChimp treats information about you in accordance with the provisions of its Privacy Policy. MailChimp also utilises certain technologies, such as pixels and web beacons, in emails that are sent through MailChimp.

These technologies allow MailChimp to track whether you have opened or clicked on our emails and if so, the date, time, and IP address associated with the open and/or click. For more information on MailChimp’s use of these technologies, you can read their Cookie Policy.

IPV will never share your data with other third parties without your permission.

Customer and Partner Portals

In order to access the Portal area of the site, you will be asked to provide personal information, such as your name, address, and e-mail. IPV may use this data to send you marketing emails and updates, from which you can unsubscribe at any time. If you are an EU citizen and subject to GDPR regulations, we will not use your data unless you have already opted to receive our email updates, from which you can unsubscribe at any time by emailing dataprotection@ipv.com. IPV currently use Zendesk for managing the Customer and Partner Portals, and ticketing systems section of our website. Zendesk’s data protection and privacy policies can be found here.

Google Analytics

Some user interactions are recorded and processed by Google Analytics for marketing research purposes. This kind of data is not tied to a single identifiable user and is in no way traceable to the individual You can view Google Analytics’ privacy policy here.

GDPR

In compliance with the General Data Protection Regulation (“GDPR”), which is enforceable from May 25, 2018. EU citizens have a right to request that we correct, amend or delete any personal data we hold on them. If you would like to make one of these requests, or have any questions or concerns about this policy, please contact us on dataprotection@ipv.com.

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. However we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please revisit it when you visit the website.

Security and storage of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. Should your information be lost or damaged, we will inform you as soon as possible.